At Garnet River Appliance Repair, we are committed to protecting the privacy and security of our customers’ information. This Privacy Policy outlines how we collect, use, and share your information when you visit our website or use our services. By using our website or submitting information through forms, you agree to the terms of this policy.

Information Collection: We collect personal information provided by you when you contact us or submit a service request form, including your name, phone number, and email address. We may also collect non-personal browsing data through cookies or web beacons to enhance our website’s user experience. You can control cookie preferences through your browser settings; however, disabling cookies may affect site functionality.

Use of Information: The information we collect is used primarily to respond to your inquiries, provide our repair services, and communicate with you for related purposes. We may also use your information to improve our website and services.

Information Sharing: We may share your personal information with trusted partners and contractors who assist us in operating our business, including service delivery and administrative support. We ensure these partners adhere to similar standards of privacy and confidentiality. Except as described in this policy, we will not sell, rent, or lease your personal information to third parties.

Service Communications: By providing your contact information, you consent to receiving communications from us or our partners via phone, email, or text for service-related purposes. This includes appointment scheduling, service updates, and feedback requests.

Legal Waiver and Dispute Resolution: By using our website, you agree to waive your right to pursue legal action beyond direct negotiation for resolving disputes related to the use of our website or services. Any claims arising from your use of our services are limited to a maximum compensation of $100. You agree to bear your own legal fees and expenses in the event of a dispute.

Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy: We may update this Privacy Policy periodically to reflect changes in our practices. Any modifications will be effective immediately upon being posted on our website. We encourage you to review this policy regularly to stay informed about our privacy practices.

Contact Information: If you have any questions or concerns regarding this Privacy Policy, please contact us at (760) 874-3019. You may also use this number to opt out of communications or make inquiries about your personal information.